You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the goods.
To exercise your right of withdrawal, you must inform us:
Jürgen Manuel Sonnleitner
Forstgasse 4, 3003 Gablitz, Austria
Email: [email protected]
Phone: +43 667 1930055
by means of a clear statement (e.g., a letter sent by post or email) of your decision to withdraw from this contract. You may use the attached model withdrawal form, but it is not mandatory.
If you withdraw from this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we received notification of your withdrawal from this contract.
For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment.
We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us without undue delay and in any case no later than fourteen days from the day on which you notify us of the withdrawal from this contract. The deadline is met if you send the goods before the expiry of the fourteen-day period.
You bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the quality, characteristics, and functionality of the goods.
(If you wish to withdraw from the contract, please complete this form and return it.)
To:
Jürgen Manuel Sonnleitner
Forstgasse 4, 3003 Gablitz, Austria
Email: [email protected]
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale for the following goods (*)/provision of the following service (*)
Ordered on (*)/received on (*)
Name of consumer(s)
Address of consumer(s)
Signature of consumer(s) (only for paper notification)
Date
(*) Delete as appropriate.
The right of withdrawal does not exist for contracts for the delivery of sealed goods which are not suitable for return due to health protection or hygiene reasons if their seal has been removed after delivery.
Important: Important: Sona Cubes are food products. After opening the packaging, the right of withdrawal expires for hygienic reasons.
Last updated: 4/12/2026